Covid 19 IVR and On Hold Message Request Form

Step 1 of 2: Submit

Covid 19 IVR Greetings and On Hold Messages

Please fill out the basic information for your pharmacy below.
Then simply select which messages you would like us to send to you. We will email them to the email address you have provided. Thank You

On Hold Messages


#1- Free Delivery & Curbside pick-up


We are committed to keeping you healthy and safe during this worrisome time. We want to remind you of our free delivery service and curbside pickup. Please ask one of our staff members for more details.


#2- Delivery & Curbside pick-up

We offer in town delivery service of your prescriptions for anyone who is wanting to utilize it during this time. We also have a curbside delivery method available for those who can drive to the store but do not want to come in. Ask for details.


#3- Early Fills & Larger Supply

We are committed to keeping you healthy and safe, as we all do our best to lessen the spread of Covid-19. Many insurances are allowing for early fills or larger supply fills of your medication. If you feel that you need this, please ask to speak to one of the pharmacists.



IVR Greeting messages


#4- Free Delivery & Curbside pick-up

Thank you for calling. We are committed to keeping you healthy and safe during this worrisome time. We want to remind you of our free delivery service and curbside pickup. Please ask one of our staff members for more details.


#5- Store Front Closed, Delivery & Curbside Pick-up

Thank you for calling. Our store front is closed, but we do offer in town delivery service and curbside pick-up for anyone who is wanting to utilize it during this time. Please ask one of our staff members for more details.



#6- Delivery/Curbside Pick-up, with Symptoms

Due to Covid-19, we are kindly asking patients to use our curbside delivery or home delivery service if possible. For Curbside service, please call the store and let the staff know you are in the parking lot. Our store is still open if you need to come in, but if you have any of the well-known symptoms of COVID-19, such as fever, coughing, and/or shortness of breath, please refrain from coming into our store. Thank you for your consideration of our employees and community. We are here to serve you!

#7- Drive Thru Pick-up

Due to Covid-19, we are kindly asking patients to use our Drive through window, curbside delivery or home delivery service if possible. For Curbside service, please call the store and let the staff know you are in the parking lot. Our store is still open if you need to come in, but if you have any of the well-known symptoms of COVID-19, such as fever, coughing, and/or shortness of breath, please refrain from coming into our store. Thank you for your consideration of our employees and community. We are here to serve you!


#8- Delivery Only

We are committed to keeping you healthy and safe during this worrisome time. We do offer delivery service of your prescriptions. Please ask one of our staff members for more details.

#9 Curbside pick-up only

We are committed to keeping you healthy and safe, as we all do our best to lessen the spread of Covid-19. We do offer curb side pick-up of your prescriptions. Please ask one of our staff members for more details.

Please Mark which messages you would like 
What Audio Format do you need these in? If you are not sure just check the box titled not sure and we will give you a call and see if we can figure it out together.

Questions call us at 1-800-450-2181.

Due to high demand please leave a message if we are unable to get to your call right away. Like other businesses around the country we are working with a smaller staff, yet still trying to bring you the service you need.